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Frequently Asked Billing Questions
The bills you receive after an extensive health care experience can be confusing.
Many people participate in your care and may send separate invoices. This would
include separate bill from your doctor or any specialist that were involved in your
care.
Below is information on how your hospital bill will be processed.
- What happens if I am covered by a health insurance plan?
In most cases, WMRMC will bill your primary health insurance company directly. If
we haven’t heard from your insurer after 30-45 days, we may ask for your help in
contacting them. Amounts that are denied, rejected or unpaid may become your responsibility,
depending on your plan type and benefits.
- What happens if I am covered by Medicare?
If you have Medicare, we will bill it first then bill unpaid amounts to any
supplemental insurance policies you may have. All unpaid balances may become your
responsibility, depending on your plan type and benefits.
- What happens if I am treated under Workers’ Compensation?
If the bill is related to treatment for an on-the-job injury or accident,
we will file a claim with your employer’s workers’ compensation insurance carrier.
Claims that are denied may ultimately become your responsibility.
- What happens if I am covered by AHCCCS?
If you have an AHCCCS insurance play, we will bill in accordance with your plan’s
policy.
- What are my options if I am self-pay?
For your convenience, WMRMC accept most forms of payment including cash,
check and all major credit/debit cards. Payment plans can be arranged.
- Who should I contact if I have questions about my bill?
WMRMC’s billing office is located at 118 South Mountain Avenue, Springerville,
AZ 85932 or telephone 928-333-7150 to talk with a Patient Representative.
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